NodeFinch Support

Contact us

For help with NodeFinch, email [email protected]. We aim to send an initial reply within 2 business days; this is not a deadline for resolving the issue.

Please do not send passwords or private keys. Only include other information needed to address your request.

Is it safe to publish an export as-is?

Not necessarily. JSON/CSV exports exclude authentication secrets stored in Keychain, but may still contain IP addresses, server addresses, amounts, notes and source URLs. Secrets you enter in free-text fields are not guaranteed to be removed automatically. Review the contents before sharing and choose recipients carefully.

Does clearing local data delete server data or other copies?

It does not delete data on remote servers. Local clearing deletes app database records, attempts to remove referenced Keychain authentication secrets and cancels pending local notifications. It does not guarantee removal of widget summaries, temporary exports, system backups, shared files or third-party copies.

Are issue reports sent to the operator automatically?

No. You can write an issue description, choose whether to attach diagnostics and select a recipient through the system share sheet. This is not an automatic delivery channel to a support mailbox. Review the description and attachments before sharing to avoid providing unnecessary sensitive information.

Do reminders and widgets depend on an operator push service?

Current lease reminders are local notifications scheduled after system permission is granted. The widget reads a local summary on the same device; it is not cloud sync. Operator-hosted real-time incident push notifications are not currently implemented, and these features do not guarantee continuous background monitoring.